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Paul's Story

PaulMy day-to-day lifespan is I do studying, I do catch up courses that I've learnt to deal with the volunteer work that I do. And on a Friday I try to put all of that into practice when I do the actual volunteer clinic.

The volunteer clinic is a charity called Free at Last and I'm their volunteer debt and benefit advisor. Its done in conjunction with Birmingham Settlements, they’ve got a community action plan where they come out to certain areas of the city and work with the organisations in them areas. Like, they work with the Vietnamese people, the Somalians, the Indians and the Pakistanis areas.

They work with all of the charities that are associated with them people with debt and benefits and immigration advice. I work with a charity called Free at Last and every Friday we do a debt and benefit advice clinic. I've been trained up and supported by Birmingham Settlements to give that advice to people who come to us. And it could be simple things like, "Am I getting the right amount of benefit?", i.e. income support, child tax, working tax credit, even housing benefit and council tax benefit.

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